Terms & Conditions

Prices

All prices are current at the time of publication, however, are subject to change without notice. Your request for quotation for a bulk quantity on any item will be furnished promptly.  Thank you.

Payment Terms 

All payments must be received and must clear before any items are shipped. We do not accept COD, purchase orders, or net 30 at this time.

Forms of Payment: 

MasterCard, VISA, American Express, Discover & PayPal.

Please email us to request the following payment method prior to ordering:

Western Union, MoneyGram, Money Order, Check, or Cash.

All funds must be in US Dollar Currency.

Credit Card Fraud:

Please note that all credit cards are charged at the time of checkout as to help prevent fraudulent orders.  If you complete the checkout process using a credit card or Paypal checkout as a form of payment, you are certifying that you have the consent of the card holder and all charges are lawful.  For protections to our customers, you may be asked to fill out a credit card authorization form, if your order is being shipped to an address different than the credit card billing address, is over 500 US dollars, or is an international order. We reserve the right, at our own discretion to make these requests.

If you are caught violating this policy we will forward the transaction to the proper authorities in your region.  We take credit card fraud very seriously and will aggressively pursue prosecution to the fullest extent permissible by law.  All transactions are logged with IP address and we will use any and all means to have violators prosecuted, no matter how small the transaction.

Furthermore, we contract a firm to have all transactions monitored to prevent any fraud and mishandling.

Shipping Terms 

All items are shipped USPS, as per customer’s choice. Items are shipped prepaid and added to the invoice. All orders are processed and shipped as quickly as possible. Usually orders are shipped within two business days of receipt of payment. Many times orders are shipped the very next or same business day.

Please note, that when a customer chooses USPS express that those express shipping terms apply to the parcel from the time it is shipped, NOT from the time the order is placed. Although we place the highest priority on orders with express shipping services, the same shipping policies apply. Regarding carriers, we make no guarantees as to the time a carrier may take once an item is shipped. We are not responsible for any delays due to a carrier’s lack of performance. A special note during the holidays. The period from Thanksgiving to Christmas is an especially slow time to receive shipment. Please be patient if you are waiting on a parcel during this time. Again, a carrier’s lack of performance is out of our control.

All packages unless otherwise requested in writing, will be shipped with ‘Signature Required’ to prevent fraud, theft, and damage to packages.

International Orders and Importation Policies

All items sold on this site are available to international customers residing outside of the United States. It is the customer’s responsibility to know the importation restrictions of the country in which they reside. Importation fees and duties, maybe required to import certain items into your country, it is the customer’s responsibility to handle fees required by your customs office. In addition if required, any licensing, business licences, or required certifications by your country must be furnished and presented by the importer of customer upon arrival of the package to the customs office in your country. The customer assumes all liability regarding the importation of any item purchased. At no time will MedLab International, Inc. be held responsible for non-delivery of any order that is stopped by the Customs of the country in which the customer resides. In the event that the Customs of the country in which the customer resides seizes a package because the customer purchased an item that is regulated or not allowed for importation into their respective country, the customer agrees to waive all rights to any claim against MedLab International, Inc. At no time will MedLab International, Inc. be responsible for issuing a credit or refunding any monies for any package that is seized by the Customs of the country in which the customer resides.

Return Policy

Customer satisfaction is our top priority at MedLab International, inc. As such, we would like you to be completely satisfied with your purchase. If you need to return an item, please contact our customer service department within 10 days of receipt of your purchase. Any item being returned for any other reason other than it being defective or shipped in error, may be subject to a 20% restocking fee. Shipping fees for errored orders will not be refunded. All items returned must be returned new, unused, in its original packaging, any accessories provided by the manufacturer, and in resalable condition. Return shipping costs will be at the customer’s expense. All returns will be inspected prior to issuing credit.

Before returning any item, please obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number. Items returned without a RMA number will receive a store credit for merchandise minus 20% restocking fee.

If you paid for your order via credit card or Paypal, your account will be credited back for the appropriate amount once the products have been received. If you paid with a check, western union transfer, or money order; please allow 2 – 4 weeks to receive your refund check from MedLab International, inc from the time we receive the returned products. If you wish to waive the 20% restocking fee, you may have your refund in the form of a store credit. Restocking fees may also be waived if purchasing another item of equal or greater value. Restocking fees will be refunded once the new order has been processed.

If you are returning an item that is defective or shipped in error, we apologize for your inconvenience. We will refund the costs or the products, plus original shipping cost and supply return shipping slip via USPS.

The following will not be accepted for return, for any reason unless deemed defective or shipped in error. Items that have been discontinued, items that are outdated, shelf worn, used or defaced, unsuitable for re-sale, chemicals or oils that have been opened, products that have been shipped outside the Unites States.

*All Sales on Sterile items are FINAL

Product Acceptance

Extreme care is used when packing your orders. All items are checked, rechecked and packed by experienced personnel. Should discrepancies occur, please contact us immediately so we may resolve the issue. All claims of shortage or damage MUST BE MADE WITHIN FIVE (5) DAYS OF RECEIPT OF OUR ORDER. Major damage should be reported immediately to and inspected by the carrier. We will lend any and all assistance in helping to process your claim. For damage cause by USPS delivery: All packing materials should be kept until inspected by a USPS representative. If the customer does not notify MedLab International, inc within five (5) after the receipt of the order, the order shall be deemed to conform to the terms provided herein and shall be irrevocably accepted by the customer.

Order Cancellations

If you need to cancel your order you must notify MedLab International, inc via email at Info@medlabgear.com, within 24 hours on the day you place your order to receive a full credit.  Orders cancelled after 24 hours of the order date may receive full credit, if package has not shipped.   If you cancel your order after it has shipped, you will receive credit minus a 20% restocking fee and any applicable shipping charges.

Changes to Existing Orders

Due to the manner in which our orders are processed for shipment, we cannot add to, or modify an existing order once it has been submitted. We can only cancel an order IF it has not yet been shipped. If you need to add to or change an existing order, you may call or e-mail our customer service department and cancel your existing order, IF it has not yet shipped, and then you must re-submit a new order with the changes or additions you wish to make. You must re-submit your order through the online check out process. We cannot process, change, or modify any orders via e-mail or phone. We can only cancel orders. If your order has already shipped then you must place an additional order.

Clearance Items

All clearance items are considered final sale and do not carry manufacturer’s warranty.

The Sale of Syringes

This site (excluding any linked sites) is controlled by us from our offices within Ohio, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Ohio, by accessing this site you agree that the statutes and laws of the State of Ohio, without regard to the conflicts of laws principles thereof and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this site and the purchase of products and services available through this site. You also agree and hereby submit to the exclusive personal jurisdiction and venue any court of competent jurisdiction within the State of Ohio with respect to such matters.

1. Regulations on the purchase of syringes and needles vary from state to state. It is the customer’s responsibility to know and comply with the laws governing the district in which they live.

2. The customer is certifying that he/she is 18 years old, or older and that the syringes or needles being purchased are intended for lawful use.

3. The customer is certifying that the syringes or needles being purchased are not being used to introduce any controlled or illegal substance into the human body.

4. MedLab International, Inc reserves the right to restrict or refuse sale to any person who may not be in compliance with our stated company policies on the sale and use of syringes and needles.

Essential and Carrier Oil Disclaimer

The personnel from MedLab International, Inc. are not medical practitioners and do not diagnose, treat or prescribe in any shape, manner or form.  Before using any natural supplements, vitamins, or alternative medicine; always consult with a medical practitioner.  Information on this site should not be used to self diagnose or treat a health problem or disease.  All the information, content and product descriptions included in this site are for reference purposes only.  It is not intended as a supplementary recommendation or to replace advice given by a physician or other licensed health-care professional.  Always contact your health care provider if you suspect that you have a medical problem.  The information and statements regarding MedLab International, inc. products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any health condition or disease.

The following safety precautions are guidelines only. For further precautions, consult with an Aromatherapist regarding essential oil usage.  Inform your health care provider of what you are using as they may not be conducive with his or her prescribed therapy and/or medications.

The following are considered toxic and should only be used by a trained aromatherapist:

  • Arnica, birch, bitter almond, brown camphor, mugworm, pennyroyal, tansy, wintergreen or wormwood oils. Each of these oils contains compounds that when given in specific doses, proves toxic to the individuals subjected to it (The complete Book of Essential Oils).

The following oils should be avoided if you have epilepsy:

  • Cajaput, champhor, Eucalyptus, fennel, hyssop, peppermint, and rosemary

The following oils should not be using while pregnant:

  • Angelica, basil, black pepper, boldo leaf, calamus, camphor, cassia, cedarwood, clary sage, fennel, ginger, jasmine, juniper, lavender, marjoram, myrrh, peppermint, rose, rosemary, sage, and thyme
  • Unless otherwise stated, never use undiluted essential oils on your skin.  Always dilute with a carrier oil.  It is recommended to do skin test prior to use.  The following oils should neverbe used on the skin:
    • Alan root, almond bitter, birch, boldo leaf, cade, calamas, camphor, cassis, cinnamon bark, fig leaf, horserash, mustard, tansy and wintergreen

    General guidelines:

    • Essential oils are highly concentrated and should be used with care.
    • Always read and follow instructions carefully.
    • Keep essential oils in a secure place, preferably out of direct sunlight and away from pets and children.
    • Use a variety of essential oils and rotate those which you often use to avoid sensitization and irritation.  If you use a blend for 3 to 4 days, take a minimum of 3 days off and use an alternate blend those 3 days.
    • If you allergic to certain foods; do not use carrier oil or essential oils derived from them.
    • Essential oils do not automatically have the same healing properties as the plants they come from due to different chemical components.
    • Many essentials oils have not been tested on humans and you should always proceed with caution.
    • Avoid contact with eyes.  If an essential oil or essential oil blend gets into your eye, flush the eye immediately with clean water or cold milk. Seek medical attention if the stinging and/or irritation continue.

Limit of Liability 

MedLab International, inc as a distributor for the products described in this catalog, warrants that representations for the products described, accurately reflect the manufacturer’s representations to MedLab International, inc. MedLab International, inc therefore, expressly disclaims any and all warranties, whether implied, expressed or statutory, including the warranty of FITNESS FOR USE and MERCHANTABILITY.   MedLab International, inc, in no event, be liable for any consequential or incidental damages caused by the use of any products described in this catalog.

The customer is certifying that all products and materials being purchased are being obtained for lawful use only. All of the products must be handled only by qualified and trained individuals. When purchasing these products, the customer acknowledges that there may be hazards associated with their use. The Customer represents and warrants to MedLab International, inc that from customer’s own independent review and study, the Customer is fully aware and knowledgeable about (I) the health and safety hazards associated with the handling of the products purchased; (II) industrial hygiene controls necessary to protect its workers from such health and safety hazards; (III) the need to adequately warn of health and safety hazards associated with products; and (IV) government regulations regarding the use of and exposure to such products. MedLab International, inc  at its sole discretion, reserves the right to limit the sale of any product, or to refuse the sale of any product to any customer deemed unqualified to make such a purchase. What may be legal in one jurisdiction may not be legal in another. It is the Customer’s responsibility to know and to abide by all of the laws and regulations of the jurisdiction in which you live or conduct business that may be related to the use of any product the Customer may purchase.

IN NO EVENT SHALL MedLab International, inc OR ANY OF IT’S OFFICERS, EMPLOYEES, AGENTS, OR REPRESENTATIVES BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER PURCHASER’S CLAIM IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. IN CONSIDERATION OF THE SALE OF PRODUCT TO PURCHASER, THE PURCHASER AGREES TO INDEMNIFY AND HOLD MedLab International, inc OR ANY OF IT’S OFFICERS, EMPLOYEES, AGENTS, OR REPRESENTATIVES HARMLESS FROM ANY AND ALL CLAIMS, EXPENSES (INCLUDING LEGAL FEES AND ACCOUNTING FEES), LOSSES AND LIABILITY OF ANY NATURE WHATSOEVER ARISING OUT OF PURCHASER’S HANDLING AND/OR USE OF PRODUCT, WHETHER USED ALONE OR IN COMBINATION WITH ANY OTHER PRODUCT.

You acknowledge that no joint venture, partnership, employment, or agency relationship exists between MedLab International, inc and you, as a result of your use of www.Medlabgear.com  You agree not to hold yourself out as representative, agent or employee of MedLab International, inc, and that MedLab International, inc will not be liable by reason of any representation, act or omission by you.

All statements of policy, prices and specifications are subject to change or withdrawal.